Capability · Revenue Integrity & Claims Reclamation

Revenue Integrity & Claims Reclamation

Denial architecture, rejection-code discipline, and mid-cycle CDI redesign.

HERO

Eyebrow: Capability · Revenue Integrity & Claims Reclamation

H1: 85% of denials are avoidable. The other 15% are architecture.

Sub: Hospitals spent an estimated $19.7 billion in 2022 on denial appeals and $43 billion in 2025 chasing payments insurers already owed. The FY2025 Medicare fee-for-service improper payment rate reached 6.55%, or $28.83 billion. Denials are not a payer problem. Denials are the visible symptom of a coding, documentation, and workflow architecture that is silently failing every day.

Primary CTA: Request a revenue-integrity diagnostic → /engage/rfp

What we redesign

Front-end integrity

Registration, eligibility, and authorization workflow. The place where 85% of avoidable denials originate.

Mid-cycle discipline

Clinical documentation improvement, coding accuracy, and DRG assignment integrity. Medicare Advantage denials rose from 17.4% in 2020 to 32.0% in 2024; DRG downgrades are the most damaging class because they never trigger a denial alert.

Back-end recovery

Appeals architecture, payer-audit defense, and reconciliation workflow. HHS OIG found MA plans overturned 95% of appealed prior-auth denials for SNF admission, evidence that most initial denials are wrong on the merits.

VA Foreign Medical Program

The Foreign Medical Program processed only 37% of claims within 45 days against a 90% goal in FY2024, per GAO. For international hospital operators serving U.S. veterans, this is not a footnote. It is the operational architecture that determines whether veteran care is a revenue channel or a cost sink.

Our founder's public record includes leading FMP claims reclamation programs. Public references route through GAO's report and the VA program page; specific engagements are covered in past-performance briefings under appropriate confidentiality.

Read the FMP capability page →Read the FMP briefing →

The revenue-integrity operating model

01 · Denial architecture map

A four-to-six-week map of denial root causes across the front-end, mid-cycle, and back-end functions. The output is a denial-taxonomy that reveals which upstream architecture choice caused which downstream denial pattern.

02 · Ninety-day remediation blueprint

Prioritized rebuild plan with explicit ROI targets. AI is applied where it earns its keep. McKinsey's public estimate is 30–60% cost-to-collect reduction for touchless RCM automation.

03 · Guided execution

Continuous coaching for the CDI, coding, and appeals teams. Denial rates and DRG-downgrade rates decline as architecture solidifies, not as staff work harder.

04 · Audit-ready documentation

Every workflow decision, every escalation, every appeal, documented at the standard payer audits, CMS reviewers, and OIG demand.

Adjacent capabilities

Closing CTA

H2

Denials are architecture. Redesign the architecture.

Primary CTA (gold): Request a revenue-integrity diagnostic → /engage/rfp

FOOTNOTES

Ready to start?

Every engagement begins with a four-week diagnostic sized to your team's bandwidth.

Request a diagnostic